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How do I contact support?

Can't find what you're looking for in our help articles? Then feel free to contact Paycove support in any of the following ways:

  • Email us directly at support@paycove.io.

  • Chat with the HubBot, accessible from our Knowledge Base. You can start the chat by clicking/tapping the HubBot chat icon at the bottom right of the page. It will recommend a few help articles to you, and if those don't answer your question, it will allow you to create a ticket, which will be automatically sent to our Support inbox. You can typically expect a response within 1 business day, excluding U.S. holidays.

We do not offer support via phone. Please don't hesitate to reach out to us in the ways listed above, and we'd be glad to help!