As a default, Paycove will send emails to your customers from no-reply@paycove.io. Sending outbound emails from Paycove using your own domain can significantly help increase the open rates of your emails and make your invoicing system look more professional. You may then be asking yourself, "Why can't I change this from my email settings?"
In order for us to send emails using your domain, Paycove's email service must first get permission to use your domain. This is done by adding a DKIM record to your DNS on your web host. Your webmaster or whoever helps you host your website should be able to assist with this.
Paycove will provide you with the keys to add to your records, and our servers will begin verifying permission right away. Once verified, we will then change your outbound email, and you should be all set.
To get started using your own email domain you should:
- Verify that you have access to your DNS settings.
- Reach out to Paycove for your DKIM credentials.
- Add the DKIM credentials to your DNS settings.
- Let Paycove know the email address you would like to use for outbound emails.
Once we've verified the DKIM credentials, Paycove will update your outbound email address.
If you have any questions, please reach out to us at support@paycove.io for help.