A short list of resources, for Rotary Club members (via DACdb and Team Merchant)
If you use Paycove via DACdb and Team Merchant as a Rotary Club member, the resources below may be helpful to you! These guides are tailored to club members, as your workflow differs from that of most standard Paycove users. Note that this list may be updated in the future to include additional links.
- Team Merchant FAQs and Support
- This page covers general questions that you may have on many elements of your invoicing process. It also contains a link to creating a Team Merchant support ticket.
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Create a Ticket for Payfactory
- If you'd like to create a ticket for Payfactory, please follow the steps outlined in this Team Merchant tutorial.
- Paycove How-To Guides
- These guides cover topics such as changing your logo, adding additional users, editing invoices, checking on ACH payment statuses, and issuing refunds.
Flowchart of Full Payment Process
Pictured below is an overview of how the different softwares interact during the payment process.
Have a question for Paycove? Feel free to contact us at support@paycove.io, and we'd be glad to help!