There can only be one Admin of your Paycove account. Whoever created the account starts as the administrator, while everyone else will begin as a standard user. Only the current Admin can reassign Admin status. When logged in as the Admin, navigate to My Account > Team. Use the plus "+" icon next to a user's name to promote them to Admin.
A modal will appear. Click Ok to confirm that you'd like to make this change.
Since there can only be one Admin, doing this will demote you from Admin. The only way for you to become Admin again would be for the new Admin to reassign your previous status.
Learn more about Admins and view the full list of user permission levels here: User Permissions.
If you no longer have access to the Admin’s account information, reach out to us at support@paycove.io for help.